CoronavirusLetters Home to Parents

Arrangements for reporting suspected or confirmed cases of COVID 19 during the Christmas holidays.

Please use Google translate if unsure of the information provided below

You may have seen on the news or social media that schools are expected to be part of the track and trace process for up to 6 days after the end of the Autumn term.

In our three schools, the term ends at 3.15p.m on Thursday 17th December. Our track and trace responsibilities end at 3.15p.m on Wednesday 23rd December.

What do you need to do:

  • If your child develops symptoms between Thursday 17th December and 3.15p.m on Saturday 19th December, inform school straightaway by emailing  AND get a test straight way.
  • Report the test result of your child to us as soon as you receive it by emailing
  • You only need to tell us if your child who has been in school, has symptoms as they may be considered close contacts for their peers and staff. So you DO NOT need to inform us of family members having symptoms but you and your family will need to self-isolate.
  • If your child develops symptoms after 3.15p.m on Saturday 19th December,  please do not report to your school but you will need to follow NHS and government guidelines, get a test and self-isolate. It is very important that families stick to this cut off point for reporting or it will become very difficult for schools to manage incoming information. WE ONLY NEED YOU TO INFORM US IF YOUR CHILD DEVELOP COVID SYMPTOMS BETWEEN THURSDAY 17TH DECEMBER AND SATURDAY 19TH DECEMBER AND WHEN YOU GET THE TEST RESULTS FOR A CASE DURING THESE DATES.
  • If your child has been in school to the end of term, check your emails daily up to and including Wednesday 23rd December. This is in case we have to inform you that your child needs to self-isolate because of a positive test result from someone in their bubble; this is vital information particularly for those who may have arrangements to meet vulnerable family members.
  • If during the period between Thursday 17th December and Wednesday 23rd December, we are informed of a positive case, you will receive an automated email from school telling you your child needs to self-isolate if your child is in the same bubble group. We will not be able to take any calls or respond to any queries about this. We have been advised to inform you to contact regional Public Health England for further advice. Norfolk County Council has some useful links:



We know many families and staff are worried they may be asked to self-isolate and that Christmas plans to see loved ones may be disrupted.

It is very important that children do not come to school if they are unwell or if anyone in their home has symptoms or has tested positive. This will really help us minimise the risk of spreading the virus to the most vulnerable and prevent others from having to self-isolate.

We know Christmas can be a particularly difficult time of year for some. If you are worried about yourself or someone you know, this link may provide some help. Please do phone school before the end of term and we may be able to signpost you to some help.

I would like to acknowledge the brilliant work of your school teams and also the leaders. We recognise our moral responsibility to continue to be key players in minimising the spread of the virus. They have been given this additional contact and trace responsibility at a time when they really need a rest. Please do keep encouraging them and following the guidelines we communicate to manage this big responsibility as efficiently as possible – it really helps to have your support. Thank you.

I hope this information is clear and that you feel our schools are doing as much as we possibly can to keep your children and family, staff and the wider community as safe as possible.


Binks Neate-Evans

Executive Principal